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Microsoft now joined the VoiP race. This summer Microsoft will release not a Windows software but a VoIP System to be called Microsoft’s Response Point Small Business VoIP system. There will be a Service Pack to Response Point which will add SIP (Session Initiation Protocol) trunking and click-to-call. This service pack is for phone systems that run its Response Point communications software for small businesses. This Service Pack 1 for Response Point will add the capability to the Voice over Internet Protocol functions. Microsoft said that this system will not only provide patches to the VoiP system but new features and functions as well.

by: Djai Tanji

Voice over the Internet Protocol uses the internet’s packet-switching facility in providing phone service. Over circuit switching, Voice over the Internet Protocol has numerous benefits. Like for instance, packet switching permits several phone calls to occupy the number of spaces in a circuit-switched network. With its data compression, the size of calls are reduced thus it can fit into the single call space. Plus, data networks already recognize such technology. By using the technology, telephone networks instantly modified their system to communicate as how computers do. But it might still take a longer time, maybe a decade, for the communication companies to fully switch into VoIP.

An internet communications company, Raketu, introduced their new web application, which is specifically made for the
Blackberry users of the BlackBerry Curve, 8800 and Pearl product series. On top of its numerous features, this new web application Raketu will enable users to make free calls and send SMS text messages worldwide.

“With over twelve million users of the BlackBerry worldwide, the introduction of our Raketu BlackBerry Application marks our definitive entry into the mobile business market,” said Greg Parker, president and CEO of Raketu, in a recent press release. “For businesses whose employees initiate a significant number of international calls from their BlackBerry mobile devices, Raketu’s BlackBerry Application is a great way to reduce monthly calling costs.”

If you haven’t received a Skype call from any of your personal or business contacts from the Middle East or India, you may need to reschedule that call again. The reason being that they have been disconnected from the World Wide Web; it’s not because of some strict government crackdown or terrorist activity, but rather because of two damaged undersea cables in the Mediterranean.

There was disruption to 70% of the nationwide network in Egypt, and India suffered up to 60% disruption.
UK firms such as British Airways have told the BBC that call centres have been affected by the outage.
Industry experts said it could take up to one week to repair the damaged cables and resume full service.
International telephone calls, which have also been affected, are being rerouted to work around the problem.

Don’t worry, you’ll hear from them again once the repairs are done, hopefully, within the week.

Source

Look for the following features:

- Voice quality is good and loud enough; no echoes
- Speaker phone capabilities; again no echoes
- 3 way conference call capability
- Speed dial – that works well!
- Readable LED display
- Documentation should be easy to read and understand
- Efficient operation (i.e. not slow)
- User-unfriendly web page
- Fair price for value
- Good looks for good quality phone (i.e. no poorly-built, cheap buttons that you need to hit with hammer to activate)
- Equipment works with firewall intact
- Good configuration, functionality, stability, and codec support (for example, it shouldn’t need constant rebooting or maintenance)

This is from a website known as Free VoIP Tips.

Some regular lines with a monthly fixed payment have separate charges for other features. Additional payment is needed to have unlimited long distance. Others don’t come with free voicemail. Caller id, call waiting and call forwarding have different charges as well. This depends on the plan that is subscribed.

VoIP have a fixed monthly charge which includes the features. And because it will be using your internet, it does not have the line rental. Local and long distance are both unlimited. Some providers can give you unlimited call to Canada. There are a variety of plans to choose from.

Whichvoip.com can give you more information on the service and has a breakdown of the comparison.

Source: whichvoip.com

This technology cuts down your phone bills. To get the best out of it, you choose a service provider that will give you the lowest rates without sacrificing the quality. Regarding phone number transfers these concerns are known by the carriers and have been addressed by the Federal Communications Commission.

For the voice quality, it does not depend on the VoIP provider alone. Check your broadband connection for the speed. Voice quality also depends on the speed f your connection. You can check your broadband speed test and VoIP at myspeed.com. They are able to generate a report. It is easy enough to understand without using much of technical terms.

A few of the basic features are caller id, voicemail, call waiting, 3 way calling. Just about the same as the regular phone line.
The advance features are the best such as PC to Phone. This allows you to use your computer in making calls instead of your phone. You need special software for the feature.

Another one is that you can travel with it globally. You have the convenience of bringing it anywhere. You can bring the VoIP set up and have the high speed internet. You’ll be able to use the service. Have the convenience of calling your friends and family at home without the roaming charges and they can call you back as a local call. It does beat the service of the regular phone.

The Federal Communications Commission has expanded local number portability (LNP) to VoIP. LNP is a feature of a phone number to be transferred from one phone carrier to another. No need to change your number.
This is a big deal because this has been a major issue. It’s one thing that you are transferring your service. With the transfer comes along the features on your old service, plus from a regular phone line to a digital. To make it simple your number is transferred and converted.

It is good that FCC has taken its part and says that the phone numbers should be ported within 48 hours from your request when you are going to a new provider.

Read the full story on appscout.com

Behind the success of any endeavor, business or otherwise is an effective communication. There is no substitute for an open channel of dialogue, whether it is an individual or an institution. The pressing issues can be resolved and pending situations dealt with immediately in an open communication.

For big and well financed corporations, managing a communication infrastructure on their own is not difficult. And more critical is the management of a VoIP infrastructure. There is a requirement for a highly qualified professionals and technical people in such conditions. And that is where the managed VoIP services comes in to help businesses reduced the cost of managing the communication infrastracture