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CounterPath X-Lite is an SIP based softphone. It is derived from the advanced architecture of eyeBeam 1.5. The newest X-Lite 3 is designed to feature some of the efficient and rich capabilities available with the commercial softphone. For example, its superior audio and video quality and ‘Zero-Touch’ configuration, IM and Presence and a detailed personal address book. The users who subscribe to the voIP service will be able to enjoy and experience, first hand, the power of X-Lite as CounterPath enables them to communicate anytime, anywhere by bringing their communication directly to the end-point. It has a familiar but intuitive user interface and its users can seamlessly shift from a traditional phone environment into the wondeful realm of VoIP. The navigation is as simple as it can be and definitely user friendly. It provides the users with easy access to video and address management.