As far as making emergency calls to 911, who would ever consider using VoIP to make them. While we cannot really tell when real emergencies would emerge, there are various reactions and advisories regarding the use of VoIP and one of them is the delays in messaging.
Logically, you would think VoIP calls are faster but this is one case where VoIP just didn’t get the job done. So while you are fascinated by VoIP technology, there are some ifs and buts that have to be addressed at this point.
Late last month, a Calgary family phoned 911 using their VoIP provider when their toddler, Elijah Luck, began having seizures. But they were unknowingly transferred to a call centre in Concord, Ont., where the toddler’s parents had formerly resided.
After roughly 30 minutes of waiting in vain for paramedics, a neighbour phoned 911 using a landline. An ambulance arrived within six minutes and paramedics put the toddler on life support, but Elijah went into cardiac arrest and later died.